Payment Adjustment Review
What are these processor adjustments?
Processor adjustments can appear as routine charges, administrative line items, PCI-related fees, charge categories, or statement changes that are difficult to interpret.
CertumCore reviews processor adjustments in context with the statement, settlement behavior, transaction mix, and prior reviewed activity.
The goal is to understand whether the adjustment is routine, explainable, recurring, or worth follow-up.
What payment adjustment review can identify
- new processor adjustment categories
- recurring monthly adjustments
- PCI-related fee behavior
- fee movement compared with prior statements
- settlement or deposit differences tied to adjustments
- charges that deserve processor follow-up
Why adjustments need context
A single line item may not explain the full operational cause. Adjustments should be reviewed alongside the processor statement, transaction behavior, settlement reports, and prior periods when available.
CertumCore separates the visible charge from the surrounding records so the business can decide whether follow-up is necessary.
What CertumCore provides
- plain-language adjustment summary
- recurring versus new adjustment visibility
- review of related fee and settlement evidence
- follow-up guidance where applicable
Frequently asked questions
Are all adjustments errors?
No. Many adjustments are routine or explainable. CertumCore reviews whether they appear normal, recurring, changed, or worth follow-up.
Can CertumCore remove an adjustment?
No. CertumCore does not control the processor. The review can help the business understand the issue and prepare better follow-up questions.
What records help?
Processor statements, fee summaries, settlement reports, and screenshots of confusing line items are helpful.
Request a review
Email a recent processor statement, settlement report, fee summary, screenshot, or rough monthly numbers. CertumCore can usually begin with one statement.
Request Review